Shipping & Returns
Shipping
We have a $4 flat rate Domestic shipping cost per order, no matter the size or weight. This means if you live in the Continental United States, Hawaii or Alaska you will only pay $4 shipping, per order, no matter what. We will use USPS Ground Advantage for most orders. All Shipping services used will be at our discretion. If you prefer a certain type of mail service or would like an expedited shipping service please choose the desired service at check out or contact us in advance of placing an order.
Please note that we will do our best to combine multiple orders, if placed separately, into one order and refund shipping overages. This may not always be the case depending on the time and day that the orders were placed. We may already have shipped an order before the next order is placed and the newer order will ship the next business day. Please add a note to your order if you plan on making other orders and we will do our best to oblige.
Most orders will ship the next business day following payment.
International customers will pay shipping based on size and weight. We use USPS Global Post for most orders. Remember lots of small parts can be combined in an order without raising the shipping cost. If shipping calculates excessively high, we can refund the overage.
Returns Policy
All returns must be returned within 14 days of receiving the order.
If you are unhappy with your purchase, please know you can return the item for a refund of the original purchase price. Please contact us with any issues before returning any items. Shipping and handling of the original order is non-refundable, unless we make a mistake on the order. In addition, for any returned orders, the purchaser is responsible for shipping the order back to us in in the condition the order was received. This means if there are any problems with an item it must be returned in an unopened, sealed package that the item(s) came in. All items are sealed inside clear bags and should be examined through the clear bag before opening. By ordering, you agree to these conditions.
For broken items, missing parts, or badly misrepresented items we will of course cover return shipping and refund original shipping.
Refunds Policy
All refunds will be returned through the original payment provider. Times to receive the refund will vary based on the provider. Paypal refunds, even if using a credit card through Paypal, are usually very quick, almost instantaneous. Orders placed via credit card, Visa, Mastercard, etc. may take up to three weeks, again depending on the provider. All we do is initiate the refund on our end. Please be patient on credit card refunds. Of course reach out if you feel there is an issue with any refund.
In some cases we may provide store credit, depending on the issue. We will never provide store credit instead of a refund without notifying you first.